This website is operated by Samae. Throughout the site, the terms "we," "us," and "our" refer to Samae, a brand founded and owned by Sanchi Ravi Arora.
Samae offers this website, including all information, tools, and services available on this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By accessing our site and/or purchasing something from us, you engage in our Service and agree to be bound by the following Terms of Service ("Terms"), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including but not limited to browsers, customers, merchants, vendors, and content contributors.
This website functions as the official e-commerce portal for the brand Samae.
Please read these Terms of Service carefully before accessing or using our website. By continuing to browse or purchase from the website, you accept these Terms in full. If you do not agree, you may not access the site or use any services.
We reserve the right to update, modify, or replace any part of these Terms by posting revisions on this page. It is your responsibility to check periodically for changes. Continued use of the site constitutes acceptance of any changes made.
Our online store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and services to you.
By using this site, you confirm that you are at least the age of majority in your state or region of residence. You may not use our products or services for any unlawful or unauthorized purpose, nor violate any applicable laws while using this site. Any breach of the Terms will result in immediate termination of access to our services.
We reserve the right to refuse service to anyone at any time for any reason. You agree not to duplicate, reproduce, sell, reseal, or exploit any part of the Service or access to the Service without express written permission from us.
While we take all necessary measures to protect your information, you understand that content (excluding credit card data) may be transmitted unencrypted and may involve transmissions over various networks. Credit card information is always encrypted.
We strive to ensure that all information on this website is accurate and up to date. However, we are not responsible if any information is inaccurate, incomplete, or outdated. All material on this site is provided for general reference only and should not be relied upon as the sole basis for decision-making.
All product prices and offerings are subject to change without prior notice. We reserve the right to modify or discontinue any part of the Service or product offering without liability.
Most of our pieces are made to order. Pret wear is typically shipped within 7 days, while festive and custom pieces are shipped within 2–3 weeks of order confirmation. For detailed timelines, please refer to our Shipping Policy and Refund & Exchange Policy.
Due to screen and display differences, we cannot guarantee that your device's color settings will match the product exactly. Slight variations in color, texture, or embellishment are part of the handcrafted process and not considered defects.
We reserve the right to:
For full details on returns, alterations, and damages, please refer to our Refund & Exchange Policy.
We reserve the right to cancel or limit quantities for any order at our discretion. You agree to provide complete and accurate billing, shipping, and contact information and to keep this information updated to ensure smooth processing and communication.
We may offer access to third-party tools or integrations. These are provided "as is" and "as available" without warranties or endorsement. Your use of such tools is entirely at your own risk.
Our website may contain links to third-party websites or services. We are not responsible for their content, accuracy, or practices. Please review their policies independently before engaging with them.
By submitting comments, feedback, or other content, you agree that we may use them without restriction, including for promotional or editorial purposes. You must not submit content that violates any intellectual property rights or contains unlawful, defamatory, or offensive material.
Your submission of personal information is governed by our Privacy Policy.
Occasionally, there may be typographical errors, inaccuracies, or omissions on our site. We reserve the right to correct any errors or update information at any time without prior notice.
You are prohibited from using our website for:
Violation of these restrictions may result in termination of access to our services.
We do not guarantee uninterrupted, secure, or error-free service. All products and services are provided "as is" and "as available." We are not liable for any damages arising from your use of the website or any product purchased through it.
You agree to indemnify and hold harmless Samae and its associates from any claims, damages, or liabilities arising from your violation of these Terms or any applicable law.
If any provision of these Terms is found unenforceable, it will not affect the enforceability of the remaining provisions.
These Terms remain in effect unless terminated by you or us. We reserve the right to suspend or terminate your access if we believe you have violated any part of these Terms.
These Terms constitute the entire agreement between you and Samae, superseding any prior agreements or communications.
These Terms of Service and any related agreements shall be governed in accordance with the laws of India, under the jurisdiction of Mumbai, Maharashtra.
You can review the latest version of our Terms of Service on this page at any time. We reserve the right to revise or update our Terms as necessary.
For any queries regarding our Terms of Service, please contact us at:
📩 Email: team@sanchiarora.com
📞 Phone: +91 96534 83630
🌐 Website: www.shopsamae.com
